Common Questions about Vacation Rental Homes

  • Where is your office located? 

12242 Business Park Dr #15 Truckee CA 96161. We are tucked in the corner of the building; you will walk through one door and down a hall. We are on the left side at the end of the hall.

  • What are your office hours? 

We are open from

9 am - 5 pm Monday-Friday  

9 am 12 pm Saturday

Closed on Sunday

  • Are your cabins pet-friendly?

Unfortunately all our rentals are not Pet Friendly

  • What time is check-in/check-out?

Check-in is at 4:00 pm

Check-out is at 11:00 am.

  • How do I check-in if I am arriving after 5pm?

If you come after our business hours we will provide you with information on when and how to pick up your key packet. Please let us know as soon as you know if you are going to be running late.

         What if we have a problem at the cabin?

At Martis Valley Vacation Rentals we are always here to insure you have a wonderful and memorable stay with us. You can contact our office during business hours if you have an issue. And in the rare case you need to contact us after hours we have an emergency service that will be happy to help you.


Feel free to contact us anytime at (530) 587-4500 with any additional questions you may have!

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